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My First Visit

The First Step To Better Your Health Is Right Here At Restorative Health Center.

Congratulations on your decision of taking the first step to better health. We will guide you through each step of our 4 step process of becoming a new patient.

Click the tabs below to see each step

We strive to make your visit to our office a comfortable experience. Our receptionist, Megan, will welcome you, and ask you to complete our required forms (you may also complete these forms at home by clicking on the "Intake forms" tab below, printing them out, and bringing them completed to your first visit). These forms will give us important information about you and your condition. Dr. Crystal will then spend time with you taking a history. She will ask specific questions about your condition and health history to help her understand your condition and determine if chiropractic is the right treatment for you. 

After discussing your condition, Dr. Crystal will give you a thorough chiropractic examination. The examination with include taking your vitals, testing your ability to turn and bend, checking your reflexes and strength, observing your posture, and performing neurological and orthopedic examinations. This important information will allow Dr. Crystal to have a better understanding of your condition. If medically necessary, Dr. Crystal may take X-rays or refer you for other certain testing.

After all the information including forms, history, examination, and x-rays (if needed) are complete, Dr. Crystal will then discuss a treatment plan with you that is taylored to your specific condition. She strives to help you understand what the problem is and what can be done to treat it. Dr. Crystal also considers your input in her decision making because she finds that having a teamwork approach helps increase the patient's success. She also wants you to be comfortable knowing what your condition is and what to expect from the treatment. However, if chiropractic care is not the answer, Dr. Crystal can help refer you to another doctor or specialist.  

Most patients will get some relief from the very first adjustment! Chiropractic adjustments are gentle enough for kids yet will restore movement and function for the athlete and senior. Our office participates in many different insurance programs; we also work with auto insurance and workers compensation cases. We can help you directly with insurance forms. For patients with no insurance coverage a flexible payment plan can be approved.

  • Intake Forms

    Download and Print our intake forms.

  • My First Visit

    What to expect at your first visit.

  • Payment Options

    Affordable care for everyone.

  • Gallery

    Photos of Restorative Health Center

karen wilson

I was a patient of Dr. Crystal Surprenant in Maryland for a pulled muscle in the chest that was not healing on it's own. I thought it was going to be a tough one to fix. She got everything loosened up and working again in just a few weeks. She is very personable and wonderful to work with. Sad to see her leave Maryland but her future patients in Illinois are gaining a great Chiropractor!!

Laura Carper

I was a patient of Dr. Crystal's in Maryland. I am so thankful that she treated me because she helped me with a variety of ailments. I especially loved the fact that she was also an athlete and was able to relate to my sports-related injuries. She is an amazing chiropractor and person and Restorative Health Center is lucky to have her!

Howard Krasilovsky

Dr. Crystal Surprenant was my chiropractor in Maryland. She is amazing. Crystal does an excellent job of describing the issues I had and then taking the time to treat them properly. Her treatment helped me maintain the level of physical activity I am accustomed to. I wish her the best.

Lisa Carter

I saw Dr. Crystal Surprenant as a patient in Maryland both for routine pain management as well as a result of a car accident. She is by far my favorite chiropractor that I have worked with to date. Dr. Crystal is one of the rare professionals who make the experience an enjoyable one. She was able to relieve pain that I thought had become a way of life. I never felt rushed while working with her and she always knew who I was without needing to consult a chart or a schedule first. She answered all of my questions without hesitation demonstrating her strong background and medical knowledge as it relates to her practice. Not only does she have a wealth of professional knowledge, Dr. Crystal was very friendly and conversational to where I looked forward to my visits, not only to physically feel better, but to benefit from our conversations. She remembered my medical details as well as information that I had shared personally, being able to connect on both a professional and personal level. Dr. Crystal has my most highest recommendation and I can only hope that my loss will be your gain as a future patient of hers.

Erica Carpio

Dr. Crystal was our family chiropractor for myself and two children who are athletes. We LOVE Dr. Crystal and miss her dearly! My daughter claims she'll never have another chiropractor - ever. :) Dr. Crystal was not only skilled in her therapeutic abilities, but also charismatic, kind and comfortable to be around which is a wonderful balance when having to be in close proximity with a doctor and being left in their hands (literally). Dr. Crystal will be sorely (pun intended!) missed. She made a positive impact on our lives and although we are sad she left the area we are so very pleased that she was able to find a new and promising opportunity. Best of luck Dr. Crystal! Erica, Bianca and Max

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